Legal
Privacy Policy
Last updated October 2, 2026
Excellent Movers LLC (“Excellent Movers,” “we,” “us”) respects your privacy. This policy explains what information we collect when you use excellentmovers.org, request a quote or book a move, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, phone number, email address, moving addresses, move date, details about your home and belongings, and anything else you include in a quote request, phone call, text or email.
- Communication records: calls, emails and SMS/MMS messages exchanged with us about your quote or move, including delivery status and your replies.
- Website usage data: technical information such as IP address, browser type, device, pages visited and the time of your visit, collected through cookies and similar technologies.
How we use your information
- To prepare estimates and provide, schedule and manage moving and related services.
- To contact you about your quote or move by phone, email or, if you have opted in, text message.
- To answer questions and provide customer support.
- To issue certificates of insurance and coordinate with your building or community when you ask us to.
- To operate, secure and improve our website and services, and to meet legal obligations.
SMS/MMS messaging
If you check the SMS consent box on our website, or otherwise give us express consent, we may send text messages about your quote, scheduling, move-day updates and customer care. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchase. See our Messaging Terms for details.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all information-sharing described in this policy and will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only as needed to run our business, for example:
- With service providers that help us operate, such as our website host, form, workflow automation and email providers, and phone and messaging providers, who may use it only to provide services to us.
- With your building management or HOA when you ask us to send a certificate of insurance or coordinate access.
- With our insurer if a claim is made, and when required by law or to protect our rights.
Cookies
Our website uses cookies and similar technologies to function and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
Data security and retention
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information for as long as needed to provide our services and to meet legal, tax and insurance requirements.
Your choices
- Ask for a copy of the personal information we hold about you.
- Ask us to correct or delete your information, subject to legal requirements.
- Opt out of text messages by replying STOP, and out of marketing emails using the unsubscribe link.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
Excellent Movers LLC
18186 Collins Ave, Sunny Isles Beach, FL 33160
Phone: (786) 957-5177
Email: info@excellentmoversusa.com